Fulfillment + Shipping
As the situation with COVID-19 evolves from day-to-day, our top priority during these unusual and challenging times continues to be the health and safety of our co-workers, customers, and communities.
Our manufacturing and delivery side of our business are facing the many challenges this COVID-19 presents. We have to comply with local government regulations. Most of the workforce is currently working at 30-40% capacity. Items take longer to produce. Fulfillment on most items are taking longer than 2-7 business days. Our shipping partners are taking longer than 3-5 business days.
ie.) USPS mail processing center in Denver is running 30% capacity. They are shipping containers of mail to other states to have mail processed! You might see your tracked item go from Colorado to Oregon (to be processed) or Nebraska, and then to destination state. If your state is high COVID-19 state your item may be hanging out in a container just waiting. The state of Michigan is struggling with shipping + delivery. 2 Day priority does not get there in 2 days. It can take a week or longer (even though we pay those higher rates in some cases).
Long story short. We are NOT running at 100% capacity. We do have items that can be fulfilled within 24-48 hours; however, pending on the USPS situation the delivery can take longer than 3-5 business days.
Here is a list of the "quick-fill" items:
- HUF socks
- HUE socks
- Vehicle Air Fresheners + refill pads + essential oils
- Key chains + pop-sockets
- Face Masks + Bandanas
- Flashlights + FLYNOVA
- 3D Illusion lamp
- Tapestry Wall Hangings
For orders that are Imports with 2-4 weeks shipping. Foreign and Domestic customs are also taking much longer to process.
If you have any questions about the items you want to order, and/or items that have been ordered please feel free to email us: firstname.lastname@example.org
Thank you for your understanding and patience during these unusual times! Thank you for shopping small business and with us at 420 Mile High!
**At this time we are not accepting any returns due to the Covid-19**